Scope of Services
At Equity XcelOps, we help higher education institutions transform their compliance systems into strategic assets. Whether you're navigating Title IX, EEO, ADA, or broader equity operations, we bring a rare blend of systems thinking, operational clarity, and user-centered design to every engagement.
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When your compliance processes feel duplicative, outdated, or burdensome, we redesign them to be lean, aligned, and future-proof.
Process Optimization & Cost Management
Eliminate inefficiencies. Strengthen accountability. Control costs.
Can Include:
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Stakeholder interviews and process mapping
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Gap & risk assessments
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Workflow redesign plans with prioritized recommendations
Best For:
Institutions seeking efficiency, clarity, and cost control within their equity compliance operations.
We use user experience (UX) audits and change management techniques to improve how students and staff experience your systems because compliance only works when people trust and understand it.
Experience & Culture Enhancement
Improve trust. Reduce confusion. Shift culture.
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UX journey mapping for students and employees
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Barrier analysis and improvement recommendations
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Change management coaching for leaders
Best For:
Institutions facing engagement challenges, low trust in compliance processes, or culture misalignment.
Can Include:
We coach new or under-resourced Title IX, HR, and EEO leaders to navigate complexity, align stakeholders, and build internal credibility.
Leadership & Capacity Building
Equip compliance leaders to lead with clarity and confidence.
Can Include:
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Executive coaching and situation-based support
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Team-based workshops, mock case investigations, and table-top exercises
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Collaboration tools to reduce silos and improve coordination
Best For:
Compliance leaders stepping into new roles, leading change, or building stronger internal capacity.
Although Maxient offers robust training and documentation, many institutions still struggle with real-world adoption, inconsistent usage, and inefficient workflows. That’s where we come in.
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We bridge the gap between system capability and day-to-day operations by aligning the platform with your actual compliance processes, team roles, and institutional context.
Compliance System Enablement
From underused tools to fully embedded systems.
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Operational System Assessment that goes beyond technical setup to examine real-world use, data integrity, and privacy considerations
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Customized User Guides for both front-end and back-end users, tailored to your institution’s actual workflows and system configuration
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Staff Onboarding Guides to accelerate training and promote consistent, confident platform use
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Strategic Data Planning Support to help leaders define what to collect, how to structure it, and how to leverage it for reporting, accountability, and strategic decision-making
Best For:
Institutions seeking to go beyond baseline system training and ensure their compliance platforms are fully aligned with staff workflows, institutional needs, and audit-readiness.
Can Include:
We provide procedural support and advisory services to parties involved in formal hearings, ensuring equity, clarity, and compassion every step of the way.
Title IX Non-Attorney Advisor Services
Neutral, trauma-informed support during Title IX proceedings.
Includes:
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Pre-hearing case preparation
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Hearing attendance and cross-examination support
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Post-hearing debrief and process coaching
Best For:
Institutions seeking skilled, neutral advisors for student, faculty, or staff parties.
We create clear, reusable training decks that institutions can deliver independently — empowering your team to train students, staff, and faculty on key compliance topics with confidence and consistency.
Compliance Training Deck Development
Ready-to-use training materials on Title IX, EEO, and anti-discrimination policies.
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Professionally designed slide decks tailored to your institution’s policies and procedures
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Common topics include:
Best For:
Institutions seeking a consistent, scalable way to deliver critical compliance training without reinventing content each time.
Can Include:
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Mandatory reporting (for employees and/or students)
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Title IX fundamentals and procedures
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Anti-discrimination and harassment prevention
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Equity-related roles and responsibilities
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Decks can be used for onboarding, refreshers, or compliance campaigns
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Optional: consultation on delivery strategy and audience-specific adaptations
Additional Services
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If you don’t see what you need listed here, please reach out. We often tailor support to unique institutional needs.
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Please note: we do not perform investigations or serve as decision-makers, ensuring that we remain a neutral partner in strengthening your systems.
We do not provide legal advice and encourage every institution to consult legal counsel when making policy or case-related decisions.
Our engagements are flexible and tailored.
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Project-Based partnerships for defined scopes
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Retainer models for ongoing strategic support
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Hourly engagements for rapid, case-specific needs
We partner directly with compliance offices, Title IX leaders, general counsel, and campus operations teams.
Ready to Strengthen Your Compliance Infrastructure?
Let’s design systems that work for your people, protect your institution, and stand the test of time.
How We Work
